MerchantTrack Glossary

1. Dashboard:
   1. Shortcuts
      1. Recent Funding Activity
         1. Takes the user to the last 7 days of the Funding Summary Report
      2. Recent Transactions
         1. Takes the user to the last 7 days of the Transactions Report
   2. Daily Volumes
      1. The graph reports up to 20 merchants volumes in the last month. 
   3. Stats
      1. Total Transaction Count: the number of individual transactions processed by the entity since the beginning (regardless of success/failure)
      2. Total Transaction Volume: the dollar total of transactions processed by the entity since the beginning (regardless of success/failure)
      3. Last Transaction Date: reports the date and time of last transaction processed by the entity
      4. Last Transaction Merchant: reports the display name of the last transaction processed
         1. Only applicable if a MerchantTrack user is assigned more than one business (in the case of a business with multiple locations, for example)
      5. Last Transaction ID: reports the transaction ID for the last transaction processed
2. Transaction Search: 
   1. Merchant: the location/display name of the entity
   2. Account Holder Name: the name entered as the account holder at the time of the transaction
   3. Auth Date: the date that the transaction received authorization from the cardholder's issuing bank - the date that the account is verified and funds are reserved for the transaction
   4. Capture Date: the date that the issuing bank charges the cardholder for the transaction
   5. Transaction ID: the ID that uniquely identifies a transaction processed by the software
   6. Issuer Response Code/Description: the response returned by an issuing bank regarding a particular transaction processed on a card
   7. AVS Response Code: the response returned by an issuing bank regarding the address verification to the cardholder's associated account
3. Reports
   1. Funding Date: the date that a merchant receives funds in their bank account for transactions processed
   2. Funding Batch: the set of transactions deposited in a merchant's account
   3. Chargeback Actions: the set of steps taken by the issuing bank and merchant during the chargeback process - actions may include a merchant accepting liability, an issuing bank crediting a merchant, etc. 
   4. Credit - a transaction sent down the credit rails to the processor and card brands - this is usually initiated by the cardholder at the time of the transaction authorization
   5. Debit - a transaction sent down the debit rails to the processor and card brands - this is usually initiated by the cardholder at the time of the transaction authorization
   6. Funded Fee Amount: the total (PayFac and Interchange) fees due for a transaction
   7. Net Funded Amount: the amount funded to a merchant after fees are deducted
   8. Funding ID: the ID that uniquely identifies a deposit or deduction from a merchant's account
   9. Reason Code: the code returned by the issuing bank or card network to describe the reason for a dispute/chargeback initiated by a cardholder
   10. Sales Count: describes the number of individual transactions submitted in a specified date range
   11. Sales Total: describes the dollar amount of transactions submitted in a specified date range
   12. Gross Amount: lists the dollar amount of transactions processed in a specified date range before fees are deducted